Important Info

Book your Car Hire with a South African Company, through a South African Company, for South Africa, and get the best deal ! We will support you before, during and after your rental.

Book your Summer Car Rental ASAP to ensure you have a car  for the 2017 / 2018 summer holidays, and to enjoy these great prices! (some car groups are already fully booked for the summer holiday and prices will increase, so act fast)

What you need to know before you book a Car in South Africa – please read carefully through the info box below as well as the Frequently Asked Questions and Answers page.
Why choose Cape Spirit™ and First Car Rental / Sixt for my SA Car Hire?      
Cape Spirit™ is a proud Member of Cape Town Tourism. We provide our Customers with an honest, easy and professional car rental booking experience. You, our valued Customer is our biggest asset. Cape Spirit™ is one of the preferred website for travellers looking for cheap unlimited KM South Africa car rental (as well as long term car rental) and great Customer service since 2005. You can save on your car hire cost and have peace of mind too by booking through us. First Car Rental / Sixt has a 10 year proven track record and won numerous global car rental awards. You can also learn more about Cape Spirit™ and First Car Rental / Sixt Car Rental here. 
Why are the rates so low through Cape Spirit™? Because of the large number of South Africa car rental bookings that Cape Spirit™ process we are able to offer you discounted South African Car rental rates. There is NO hidden cost – all the information to calculate your exact final Car rental price is displayed on this website.  Read our Client Feedback here.
When will I be billed for my South Africa Car Rental? You can choose to pay only upon vehicle collection at the rental counter (i.e. no prepayment required), OR immediately during online reservation / time of booking (full prepayment). You will be billed directly by First Car Rental / Sixt. There is no difference in the rental amount if you choose to pay on arrival or during time of booking. (Please note that full prepayment during time of online reservation may be required for some peak season periods – this will display during online reservation should it be the case).

Payment option 1 (Pay when I collect the vehicle): If you choose to pay only upon vehicle collection at the rental desk (and not during time of booking), you will receive instant booking confirmation that a car has been reserved for you. You can rest assure that a car will be available for you on arrival at the car rental office once you have received your reservation voucher into your email. You will pay for your rental upon vehicle collection at the rental office. (Please choose payment option 1 for all Long term rentals longer than 30 days. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once). Please note that full prepayment (during time of online reservation) may be required for some peak season periods – this will display during online reservation should it be the case.

Payment option 2 (Pay now online with a credit card): If you choose to pay for your car rental during the time of booking (prepayment), please note that the pre-paid amount is non-refundable (When amending to a lower amount, or if the entire booking is cancelled, before or after vehicle collection). Please ensure that your Travel Insurance covers you for cancellations. The Main Driver’s credit card should always be used for prepayment, and the same credit card should be presented at the rental desk for the deposit.  If you choose to make prepayment during online reservation, please note that the Main Driver still requires a credit card in his/her name upon vehicle collection for deposit and security purposes – and this should be the same credit card that was used for prepayment (in the name of the Main Driver). Please also note that the prepaid amount relates to your rental amount only, and does not include extras like the R70 contract fee, one way fee, baby seats, young driver surcharge, collection fees and other extra items (mostly not applicable) – this will be charged on your credit card when you collect your car at the rental desk.

Is my Car Rental booking secure? Yes ! Your personal details are secured by THAWTE, a Global Trusted 3rd Party. You book directly on First Car Rental / Sixt’s LIVE system. First Car Rental is owned by the Combined Motor Holdings Group (CMH) – a JSE-listed company with more than 6 000 vehicles and annual revenue of R 4,4 billion. Sixt Car Rental is one of the largest car rental companies in the world, and partners with First Car Rental in South Africa.
Where do I collect my car? You will receive directions to and contact details for the specific First Car Rental / Sixt South Africa Branch in the booking confirmation that gets emailed to you just after online reservation. You can also view detailed branch location info here.
What is Included and Excluded in your Car Rental Rates / Packages? Included in our Car Rental package:

1 Free Additional Driver
You get Unlimited KM on all bookings 4 days and longer
Theft Lost Waiver (TLW) included – Standard Cover (with an excess)
Collision Damage Waiver (CDW) included – Standard Cover (with an excess)
14 % VAT / TAX included
1 % Tourism Levy / Tax included
9 % Airport Surcharge / Tax included
24 hour Roadside Assistance included
(while driving in South Africa)
No Cancellation / Amendment Fees
(If you did not prepay your booking. Amendment is subject to availability).
Book now, only pay when collecting your car (or choose to pay during online reservation – you choose when you want to pay)
Please note that full prepayment (during online reservation) may be required for some high season periods – if this is the case, it will display during online reservation.

Our South Africa Car Hire packages exclude the following standard items: (relevant on all rentals)
– R 70 (incl VAT) contract fee per rental (not per day).
– Important: Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered. (This is standard for South African Car Hire Companies). Windscreen cover is available at the rental counter for R 35 per day. Tyre Damage waiver is also available at the rental counter for R 35 per day.

Please note that First Car Rental / Sixt’s waiver does not cover travelling on gravel roads / unsuitable roads.

The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:
R 3 000 deposit (refundable) plus the total rental amount plus R 70 contract fee (once off).
Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package – Between R 7 500 and R 15 000 – please refer to the booking engine to view the excess amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card.

Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation).

Our Car Hire packages exclude the following “other / extra” items: (for most rentals these are not relevant)
-2nd Additional Driver.
-One Way Fee (if you collect and return the vehicle at different locations – this additional One Way fee amount will display during online reservation, if applicable).
-Baby / Child Seat (please advise age and weight during online reservation) R 300 (incl VAT) per rental (not per day). Booster Seat R 300 (incl VAT) per rental (not per day).
Please note that no cross border travelling is permitted through SA Car Rental / Cape Spirit – South Africa car rental only.
-Towbar Fee – only available for Group Y, contact Cape Spirit™ before booking – subject to Manager confirmation.
-Trailer Fee – only available for Group Y, contact Cape Spirit™ before booking – subject to Manager confirmation.
-No Show Charge R 250 – in the event of a no show without cancelling the booking.
-Traffic Fine Handling Fee – R 250 per fine – in the event that you receive a traffic fine this admin fee will be charged in addition to the traffic fine.
-Claim Handling Fee R 500 per incident (incl VAT) (applicable to damages exceeding R500 including VAT) and Towing Fee – in the event of accident, damage or theft an administrative claim handling fee is charged regardless of the car rental package of the reservation. If the vehicle needs to be towed in the case of an accident, the Renter is liable for the towing fee.
-Valet – (only if the car is returned with excessive dirt) R 270.

– Toll fees (including toll gates on Gauteng roads) are excluded.

-Cape Spirit™ Customers may reserve a GPS Satellite Navigation unit prior to arrival in South Africa to avoid the disappointment of no units being available due to the high demand. GPS units are available at Cape Town, Johannesburg, Durban and Port Elizabeth Airports only. The GPS unit may only be collected from and returned to Car Hire branches at these 4 locations. GPS Rental cost is R 85 per day. Refundable GPS Excess deposit is R 1 500. All GPS Charges exclude 14% VAT. Credit Card and Passport compulsory, minimum age for GPS rentals is 23 years. If you require a GPS please request this in the “other info” box during the final step of your online reservation. GPS can also be purchased for R 1 500 per GPS.

Is there an Excess and how does the Excess work with Car Rentals? Yes. The excess / Renter’s responsibility is the maximum* amount payable in the event of accident, damage or theft (please refer to the rental terms and conditions and inclusions / exclusions), if you have acted in good faith and within the South African Laws and Rental Terms and Conditions. *Please note an additional claim handling fee of R 500 is charged regardless of the car rental package.

The Standard Cover Package has an Excess / Renter’s responsibility of between R 7 500 and R 15 000 (liability – your maximum responsibility) in the event of accident, damage or theft, if you have acted in good faith and within the South African Laws and Rental Terms and Conditions. Please refer to the online booking engine to view the exact excess amount for the specific car group that you are interested in.

Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered. Windscreen cover is available at the rental counter for R 35 per day. Tyre Damage waiver is also available at the rental counter for R 35 per day.

The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:
R 3 000 deposit (refundable) plus the total rental amount plus R 70 contract fee (once off).
Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package – Between R 7 500 and R 15 000 – please refer to the booking engine to view the excess amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card.

Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation).

 Contract fee ?  R 70 per booking (incl VAT) (not per day).
What documents are required when I collect the Car? Credit Card & Drivers License, Booking Confirmation & Passport / ID. Driver/s must be 23 years or older.

You must produce a valid embossed Credit Card (credit card with raised number digits) (no Debit Cards or cash accepted) to collect your car. (Visa, Mastercard, Diners Card, American Express accepted – international credit cards welcome). The Credit Card must be in the Main Driver’s name (i.e. the main driver’s name must appear on the credit card). No cars will be issued without the Credit Card in the Main Driver’s name. The Main Driver must hold and present a Valid Drivers License and must be present at the rental desk during the Car Rental collection and return. Driver/s must also present a valid Passport, as well as the booking confirmation that you receive into your email after online reservation. Driver/s must have legally driven in their home country for at least three years with a valid drivers license prior to renting a vehicle. (Please note that the Main Driver’s Passport and Driver’s License must be issued by the same country). Driver/s must be 23 years or older.

Please note that whether you have prepaid or not for your car rental, it is still compulsory to have a valid embossed Credit Card (credit card with raised number digits) in the name of the Main Driver and present it to the Car rental office during the collection of your car. No cash or debit cards including Maestro and Electron debit cards are accepted.

Prepayment of Rentals: If you choose to prepay your booking, please note that the credit card used for prepayment must be in the name of the Main Driver. The same credit card that was used for prepayment, should also be presented at the rental desk for deposit purposes.

International Customers:
You will be required to apply for an International Drivers Permit (in English) if your Drivers License is not in English. Alternatively you can also get an English translation from your Traffic Department in your home country (on the Traffic Department’s official letterhead, stamped and certified by them) if your drivers license is not in English. All other requirements and terms and conditions remain the same. Please take your Original Drivers License together with your International Drivers Permit OR your Original Drivers License together with the Official English translation from your local Traffic Department to South Africa.

If your drivers license is in English you do not have to apply for an International Drivers Permit or translation. Just bring your valid English drivers license with you.

Other Important Info Please note that First Car Rental/ Sixt’s waiver does not cover travelling on gravel roads.

Driver/s must be 23 years or older.

Important: Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered. Windscreen cover is available at the rental counter for R 35 per day. Tyre Damage waiver is also available at the rental counter for R 35 per day.

Long term rentals longer than 30 days: Please choose payment option 1 “Pay when I collect the Vehicle” for all long term rentals during online reservation. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once. Please contact us if option 1 is not available, so we can make a manual long term booking for you.

Renter vs. Additional Driver
The Renter (Main Driver) must qualify in full when renting a vehicle, even if there will be additional drivers on the rental contract.
The Renter (Main Driver) must:
– be in possession of a valid driver’s license for a minimum of 3 years.
– be at least 23 years of age.
– have a valid embossed credit card, issued in the Renter’s name.
– Husbands and Wives travelling together may not inter-change reservations, credit cards, vouchers, licenses etc. The vehicle must be issued to the person whose name appears on the reservation (i.e. the Renter/Main Driver), and this name must match the name on the credit card imprint, driver’s license and online reservation.

No delivery of car: Cars cannot be delivered to private or any other addresses. Please note that all cars must be collected from a First Car Rental / Sixt Branch.

Car groups and models: Please note that you book a specific car group and can receive any car model within the group that you have booked. You can view the different car groups and car models within each car group here.You can type your car model preference in the “Other Info” box during online reservation, but please note that First Car Rental / Sixt cannot guarantee that you will receive your preferred car model and you can receive any car model within your reserved car group.

Please Note : The Renter whose name and surname appears on the credit card presented as well as the valid driver’s license, may not rent multiple vehicles at one time. The primary renter is required to be in / with the vehicle at all times and renting a vehicle for a third party is not allowed.

One way rentals: An additional one way fee may apply if you return the car to a different rental location – this additional one way fee will display during online reservation, if applicable.

If you require a towbar / trailer (only available for group Y) please contact Cape Spirit™ before you make your booking.

Cross border rentals: Please note that no cross border travelling is permitted through SA Car Rental / Cape Spirit – South Africa car rental only.

Click here to view the First Car Rental / Sixt Booking Terms & Conditions – Cape Spirit™ purely acts as an Agent for First Car Rental / Sixt and you will have to read, understand and accept their Booking Terms & Conditions before booking online.

Click here to view our website terms of use.

Where do I Amend or Cancel a Car Rental booking? Please remember to amend or cancel your booking if your travel arrangements have changed. There is no Amendment or Cancellation fee. (If you did not prepay your booking. Amendment is subject to availability).
Amend of Cancel your car hire booking here – click on the Amend / Cancel button top right.
Any questions? We are here to help. Visit our Frequently Asked Questions or Contact Cape Spirit™ for assistance.