Questions & Answers

Learn more about our car hire packages

Your South Africa Car Rental Questions Answered

For First Car Rental / Sixt Car Rental packages available on SA Car Rental website

Be in safe hands. Receive great Customer Support from SA Car Rental before, during and after your South Africa Car Hire. We are a South African Car Rental website and provide you with clear deposit requirements and package info for your peace of mind.

Book your 2024 Summer Car Rental ASAP to ensure you have a car, and to enjoy these great packages!

  • The latest SACarRental.co.za First Car Rental / Sixt rates can be viewed at our secure online booking link.

    Once you have made your online booking and received online confirmation, your rate and car are secured (as long as you do not amend your rental dates afterwards - in which case the rate may or may not change). Book early to ensure you have a car.

    You get Unlimited KM on all bookings 6 days and longer (if your rental is 1 – 5 days you get 200 km per day).

  • Read more about SA Car Rental here

  • First Car Rental is owned and financially backed by the Combined Motor Holdings Group (CMH) – a leading JSE-listed (since 1987) Public Retail Company with annual revenue of R 4.4 billion rand. First Car Rental / Sixt boasts a fleet of 6000 vehicles and over 27 South African branches, including branches at all major South African airports and business / tourist destinations. Sixt Car Rental is one of the largest Car Rental companies in the world, and partners with First Car Rental in South Africa.

    Highlights:

    Rental Cars are less than 1 year old – low mileage and new.

    Competitive pricing – book online through SA Car Rental and receive a competitive car rental package.

    Free 24 Hour Roadside Assistance.

    Dedicated, quality driven Employees.

    Vehicles are serviced according to manufacturers timetables and specifications – excellent condition.

    The CMH Group owns 80 motor vehicle dealerships countrywide thus allowing First Car Rental / Sixt to source vehicles at short notice. First Car Rental / Sixt purchase 90% of their vehicles directly from the manufacturers and have excellent working relationships with these manufacturers.

    First Car Rental / Sixt has a proven track record. Over the past 10 years the local entity has won numerous global awards, including the prestigious “Best Overall Country” on two occasion.

  • First Car Rental has over 7500 vehicles and 51 locations in South Africa, including all major airports, business and tourist destinations. First Car Rental has been in operation for over 18 years and is currently one of the top four car rental agencies in South Africa.

    Car Hire Partnership

    Sixt Rent a Car is affiliated with First Car Rental. Sixt was established in 1912. Sixt AG is the largest car rental company in Germany and one of the top full-service leasing companies.

    Ownership

    CMH Car Hire (Pty) Ltd t/a First Car Rental is a wholly owned subsidiary of Combined Motor Holdings (CMH), a JSE-listed group.

    Some First Car Rental Awards

    2017 ACSA Feather Award – Best Car Hire Service Operator, Category B – First Car Rental King Shaka International Airport

    2017 ACSA Feather Award – Best Car Hire Service Operator, Category B – First Car Rental Bloemfontein Airport

    2017 ACSA Feather Award – Best Car Hire Service Operator, Category B – First Car Rental Kimberley Airport

    2017 ACSA Feather Award – Best Car Hire Service Operator, Category B – First Car Rental Upington Airport

    2016 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2016 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Upington Airport

    2016 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Bloemfontein Airport

    2016 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental OR Tambo International Airport

    2015 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Bloemfontein Airport

    2015 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Kimberley Airport

    2015 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Upington Airport

    2015 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2014 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Cape Town International Airport

    2014 / 2013 Winner of the South African Service Award – Most Consistent Performer over the Past 3 Years – across all industries

    2014 / 2013 Winner of the South African Service Award – Car Hire Service (voted by our customers)

    2014 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2013 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2012 / 2013 Winner of the South African Service Award – Car Hire Service (voted by our customers)

    2012 / 2013 Thebe Annual Group Excellence Awards – Thebe Community Development Award

    2012 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2012 ACSA Feather Award – Best Car Hire Service Operator, Small Category – First Car Rental Port Elizabeth Airport

    2012 ACSA Feather Award – Best Car Hire Service Operator, Small Category – First Car Rental Upington Airport

    2011 South African Service Awards – Silver Award: Travel and Related Service – Car Hire division

    2011 Top 500: Best Managed Companies in South Africa Award – Top 500 Awards

    2011 ACSA Feather Award – Best Car Hire Service Operator, Medium Category – First Car Rental Upington Airport

    2010 ACSA Feather Award – Best Car Hire Service Operator, Small Category – First Car Rental Kimberly Airport

    2010 ACSA Feather Award – Best Car Hire Service Operator, Small Category – First Car Rental Upington Airport

    2010 Top 500: Best Managed Companies in South Africa – Voted 4th

    2009 ACSA Feather Award – Best Car Hire Operator of the Year – First Car Rental Cape Town International Airport

    2009 ACSA Feather Award – Best Car Hire Operator of the Year – First Car Rental George Airport

    2008 ACSA Award – Best Car Hire Operator of the year – First Car Rental George Airport

    2008 Northern Cape Service Excellence Award – Kimberley Airport named runner up

    2007 ACSA Award – Best Car Hire Operator of the Year – First Car Rental Kimberley Airport

    2007 ACSA Award – Best Car Hire Operator of the Year – First Car Rental East London Airport

    2007 Voted one of Top 300 Companies

    2007 UNIGLOBE – Service Awards – Sales, After Sales, Support & Customer Service

    2007 Preferred Retail Supplier

  • You can book a Car through SA Car Rental for any rental starting any time in 2023, 2024 or 2025.

    We recommend that you book your car well in advance for any holiday season (especially December / beginning January), the sooner you secure your car, the better.

  • You can book a Car through SA Car Rental from and to any of the following locations: (our service is not limited to the Cape)

    Western Cape, Eastern Cape and Northern Cape: Cape Town Airport, Cape Town City Downtown, Rondebosch, Bellville, Stellenbosch, East London Airport, Port Elizabeth Airport, George Airport (Garden Route), Kimberley Airport, Upington Airport, Umtata / Mthatha Airport

    Gauteng: Johannesburg OR Tambo International Airport, Pretoria Hatfield, Pretoria Centurion, Sandton City, Midrand, Roodepoort, Kempton Park, Lanseria Airport

    KwaZulu-Natal: King Shaka (Durban) International Airport, Durban City Downtown, Oribi Airport (Pietermaritzburg), Richards Bay Airport, Umhlanga Ridge, Pinetown, Margate

    Mpumalanga: Kruger Mpumalanga Airport (Nelspruit), Witbank

    Limpopo: Polokwane

    North West: Klerksdorp, Rustenburg

    Free State: Bloemfontein Airport

  • Our competitive Unlimited KM rates (on rentals 6 days and longer. 1 – 5 days get 200 km per day), excellent quality cars, easy online booking system, instant email confirmation, friendly and effective customer support, honest approach (we give you all the info to know exactly how much you will pay) and 24 hour free roadside assistance are just a few of the reasons why you should book your Car at SA Car Rental. First Car Rental is part of and financially backed by the JSE-listed CHM Group with an annual revenue of R 4.4 billion. Sixt Car Rental is one of the largest Car Rental companies in the world, and partners with First Car Rental in South Africa. SA Car Rental is one of the preferred website for over 10000 travellers looking for affordable and competitive South Africa car hire packages and great Customer service since 2005. You can save on your car hire cost and have peace of mind too by booking through us.

  • You can read our Client feedback here

  • Yes. You book directly onto First Car Rental / Sixt’s live and secure system. First Car Rental is owned and financially backed by the Combined Motor Holdings Group (CMH) – a leading JSE-listed (since 1987) Public Retail Company with annual revenue of R 4.4 billion rand. Sixt Car Rental is one of the largest Car Rental companies in the world, and works in partnership with First Car Rental in South Africa.

    You can rest assure that a car will be available for you on arrival at the Car Rental office once you receive your Reservation voucher into your email.

    You can view our Client feedback here

  • To book a Car online please follow the following 3 easy steps:

    1. Read through this Question and Answer page to get a clear understanding of our service and requirements.

    2. Read and accept the Important Car Hire Info and First Car Rental / Sixt Terms and Conditions as you will hire the Vehicle from First Car Rental / Sixt.

    3. Book your car online at our Secure Car Rental Booking Page. For booking assistance please contact us.

  • You will be asked to produce the following documents when collecting your car. Please note that all these documents must be produced at the rental desk during the collection of your car, whether you have prepaid for your rental or not.

    1. Your Passport / SA ID Document (of the Main Driver).

    2. Your valid Credit Card – Visa, Mastercard, Diners Card or American Express (The Credit Card must be in the name of the Main Driver and must be presented during collection and return of the vehicle. International credit cards are welcome. The Credit Card must be embossed (i.e. have raised number digits on the card) No Debit Cards, No Cheque Cards and No Cash are accepted. No vehicles will be issued without a Credit Card in the Main Driver’s name. (If you have prepaid for your rental, the same credit card must be taken to the rental branch, and this credit card must be in the Main Driver’s name).

    3. Your valid Driver’s license.

    4. Your Rental Voucher / Booking Confirmation (that you will receive into your email just after online reservation).

    5. The Main Driver must be present at the rental desk when collecting the Car.

    Driver/s must be 23 years or older. Driver/s must have legally driven in their home country for at least three years prior to renting a vehicle (i.e. must have hold a valid drivers license for at least 3 years).

    No cash, no cheque cards and no debit cards (including Maestro and Electron debit cards) are accepted.

    Renter vs. Additional Driver

    The Renter (Main Driver) must qualify in full when renting a vehicle, even if there will be additional drivers on the rental contract.

    The Renter (Main Driver) must:

    – Be in possession of a valid driver’s license for a minimum of 3 years.

    – Be at least 23 years of age to book through SA Car Rental.

    – Have a valid embossed (raised digits) credit card, issued in the Renter’s name.

    – An English translation or International Drivers Permit (in English) must also be provided should the license be recorded in any other language.

    – Husbands and Wives travelling together may not inter-change reservations, credit cards, vouchers, licenses etc. The vehicle must be issued to the person whose name appears on the reservation (i.e. the Renter/Main Driver), and this name must match the name on the credit card imprint, driver’s license, passport / SA ID and reservation.

  • Yes, many International Travellers book through us.

    You will be required to apply for an International Drivers Permit (in English) if your Drivers License is not in English. Alternatively you can also get an English translation from your Traffic Department in your home country (on the Traffic Department’s official letterhead, stamped and certified by them) if your drivers license is not in English. All other requirements and terms and conditions remain the same. Please take your Original Drivers License together with your International Drivers Permit OR your Original Drivers License together with the Official English translation from your local Traffic Department to South Africa.

    If your drivers license is in English you do not have to apply for an International Drivers Permit or translation. Just bring your valid English drivers license with you.

  • Yes, please visit our secure live booking system offering instant online booking confirmation. If the car group shows as available, you can book it. Once you receive your online confirmation into your email, your car is booked, secured and will be ready for collection at the rental branch on your arrival date.

  • No, once your booking (with a reservation number) has been confirmed into your email you are not required to do anything else. Just ensure that all details on your booking confirmation are correct – i.e. date, time, branch location, car group and rental package, and that you understand and accept the rental terms and conditions. If you are unsure about anything, please contact us.

    Your booking and reservation number will be confirmed into your email within 1 minute after you have booked online, and a vehicle model (within your reserved car group) will be kept for you and be ready for collection at the reserved branch location on your arrival date and time. (exact Branch location and contact details will be emailed to you after online reservation).

    Just bring your required documents to the First Car Rental / Sixt Office and your vehicle will be ready for collection.

    You do not need to reconfirm your booking before arrival – if your car is booked and you have received an email confirmation with your reservation number, it is booked and confirmed and your booking will be honored. You can rest assure that a car will be available for you on arrival at the First Car Rental / Sixt office. (If you do not receive your Reservation voucher into your email after online reservation please contact us immediately)

  • You can view live availability on our live booking system located at our Secure Car Rental Booking Page here. If the car group shows as available, you can book it. Once you have received your booking confirmation with a reservation number into your email, your reservation will be honored. A car model within your reserved car group will be kept for you and will be ready for collection at the specific branch location on your reservation, on your arrival date and time.

  • Please note that you book a specific car group and not a specific car model. You can receive any of the vehicle models within the group for the specific group that you have booked. You can view the car models here.

  • Please note that you book a specific car group and not a specific car model.

    You can type your preferred car model in the “Other Info” box during online reservation, however First Car Rental / Sixt cannot guarantee that you will receive your preferred car model, and you may receive any car model within your reserved car group.

  • SA Car Rental and First Car Rental / Sixt offer the following rate options:

    Unlimited KM Per Day Standard Cover Package (Between R 7 500 and R 30 000 Excess / Renter’s Responsibility – please refer to the online booking engine to view the excess amount for the car group you are interested in).

    Unlimited KM Per Day Super Cover Package (Between R 3 700 and R 18 000 Excess / Renter’s Responsibility – please refer to the online booking engine to view the excess amount for the car group you are interested in).

    Choose Super Cover for the lower deposit.

    You will find the rates charged for the vehicles appropriate and highly competitive.

    Unlimited KM on rentals 6 days and longer. 1 – 5 days get 200 km per day.

    (Please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals longer than 30 days. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation).

  • You can choose to pay only upon vehicle collection at the rental counter (i.e. no prepayment required – this is the recommended option), OR immediately during online reservation / time of booking (full prepayment). You will be billed directly by First Car Rental / Sixt. There is no difference in the rental amount if you choose to pay on arrival or during time of booking. (Please note that full prepayment during time of online reservation may be required for some peak season periods – this will display during online reservation should it be the case.)

    Please note it is compulsory to have a valid credit card in the name of the Main Driver and bring it to the Car rental office during the collection of your car. (for both payment options 1 and 2). No cash, no cheque cards and no debit cards are accepted.

    Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all Long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation.)

    Detailed info about the two payment options:

    Payment option 1 (Pay when I collect the vehicle): If you choose to pay only upon vehicle collection at the rental desk (and not during time of booking), you will receive instant booking confirmation that a car has been reserved for you. You can rest assure that a car will be available for you on arrival at the Car Rental office once you have received your Reservation voucher into your email. You will pay for your rental upon vehicle collection at the Rental office. (Please choose payment option 1 for all long term rentals longer than 30 days. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once.) Please note that full prepayment (during time of online reservation) may be required for some peak season periods – this will display during online reservation should it be the case.

    The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:

    R 3 000 deposit (refundable) plus the total rental amount.

    Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R7500 and R30000) OR Super Package (Between R3700 and R18000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. Choose Super Cover for the lower deposit.

    Payment option 2 (Pay now online with a credit card): If you choose to pay for your car rental during the time of booking (prepayment), please note that the pre-paid amount is non-refundable (When amending to a lower amount, or if the entire booking is cancelled, before or after vehicle collection.) Please ensure that your Travel Insurance covers you for cancellations. If you choose to make prepayment during online reservation, please note that the Main Driver still requires a credit card in his / her name upon vehicle collection for deposit and security purposes, and this must be the same credit card that was used for prepayment. Please also note that the prepaid amount relates to your rental amount only, and does not include extras like one way fees, baby seats, young driver surcharge, collection fees and other extra items (mostly not applicable) – these will be charged to your credit card when you collect your car at the rental desk.

    If the Renter has already prepaid during online reservation, the following amount will be charged over the Renter’s credit card (the same credit card that you used for prepayment – in the Main Driver’s name) when collecting the car (beginning of the rental, at the rental counter):

    R 3 000 deposit (refundable).

    Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R7500 and R30000) OR Super Package (Between R3700 and R18000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. Choose Super Cover for the lower deposit.

  • You will collect your Car from First Car Rental / Sixt at your selected Branch location. You will receive directions and phone contact details for the specific First Car Rental / Sixt Branch on your booking confirmation that will be emailed to you after online reservation.

    When you arrive at the Branch your Car Rental Contract will be ready for signature and you will be assisted by the professional and friendly First Car Rental / Sixt Staff. You will be asked to produce your Credit Card, Valid Drivers License, Rental Voucher / Booking Confirmation and SA ID / Passport.

    The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:

    R 3 000 deposit (refundable) plus the total rental amount.

    Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R7500 and R30000) OR Super Package (Between R3700 and R18000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. Choose Super Cover for the lower deposit.

    You will inspect the Car with a First Car Rental / Sixt Staff Member before and after the rental. Please keep the blue vehicle inspection sheet that you will receive from the Staff Member in a safe place, as you will need to show this when returning the car.

    Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation.)

  • Hereby the inclusions and exclusions for SA Car Rental’s packages – if you have any questions or need assistance, please contact us:

    Included in SA Car Rental’s package:

    1 Free Additional Driver (worth R450) and R120 Contract Fee included! (total extra value of R570 included in your rental package)

    You get Unlimited KM on all bookings 6 days and longer (1 – 5 days get 200 km per day)

    Theft Lost Waiver (TLW) included – Standard Cover (with an excess) or Super Cover (with a lower excess)

    Collision Damage Waiver (CDW) included – Standard Cover (with an excess) or Super Cover (with a lower excess)

    15 % VAT / TAX included

    1 % Tourism Levy / Tax included

    9 % Airport Surcharge / Tax included

    24 hour Roadside Assistance included (while driving in South Africa)

    No Cancellation / Amendment Fees (If you did not prepay your booking. Please note: Amendment is subject to availability and the daily rental price may change if you choose to amend your booking. If you keep your confirmed booking as is, the daily rental price remains the same).

    Book now, only pay when collecting your car (or choose to pay during online reservation – you choose when you want to pay) Please note that full prepayment (during online reservation) may be required for some high season periods – if this is the case, it will display during online reservation.

    Our South Africa Car Hire packages exclude the following standard items: (relevant on all rentals)

    – Important: Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water Damage-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered with any rental package. (This is standard for South African Car Hire Companies). Windscreen cover is available at the rental counter for R 30 per day. Tyre Damage Waiver is also available at the rental counter for R 30 per day. Hail Damage Waiver is available at the rental counter for R40 per day – especially consider hail damage waiver if you travel through the country during summer.

    Please note that First Car Rental / Sixt’s waiver does not cover travelling on gravel roads / unsuitable roads at all – please rather do not drive on these roads to protect yourself.

    The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:

    R 3 000 deposit (refundable) plus the total rental amount.

    Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R 7 500 and R 30 000) OR Super Package (Between R 3 700 and R 18 000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. (Choose Super Cover for the lower deposit)

    Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation).

    Our Car Hire packages exclude the following “other / extra” items: (for most rentals these are not relevant)

    -2nd Additional Driver (i.e. 3rd driver) (please note our package includes 1 free additional driver) R450 per Rental

    -One Way Fee (if you collect and return the vehicle at different locations – this additional One Way fee amount will display during online reservation, if applicable).

    -Baby / Child Seat (please advise age and weight during online reservation) R 500 (incl VAT) per rental (not per day). Booster Seat R 500 (incl VAT) per rental (not per day).

    –Please note cross borders are only allowed into Namibia, Botswana, Swaziland and Lesotho and only for certain passport holders (see exclusions below). Countries need to be selected during online reservation for cross border paper preparation. Please make SA Car Rental aware of your planned cross border rental immediately after reserving your car. Additional cross border fees and T&Cs apply – please refer to online booking and T&Cs. Important: Unfortunately no cross-borders will be allowed (regardless of vehicle booked), for any renters holding a Passport and/or Driver’s License from any of the following listed countries : Angola, Botswana, DRC, Lesotho, Malawi, Mozambique, Nigeria, Swaziland, Tanzania, Zambia, Zimbabwe (policy of First Car Rental).

    Please note: Vehicles are not allowed to enter Zimbabwe, Mozambique, Zambia or Angola for anyone.

    Cross Border fee – Botswana: R2000 Per Rental

    Cross Border fee – Lesotho: R1500 Per Rental

    Cross Border fee – Namibia: R2200 Per Rental

    Cross Border fee – Swaziland: R1300 Per Rental

    Cross border Stickers and Info Guide : R800 Per Item

    -No Show Charge if vehicle is not collected or cancelled with sufficient prior notice R500, Reservations for the Cape Region from 13 December to 03 January are subject to cancellation and / or No Show Fees, the Cancellation Fees are 50% of the value of the rental where the reservation is cancelled 7 or less days before the reserved out date and the No Show Fees are 100% of the value of the rental, unless prepaid where cancellation and no show fees will be 100%.

    -Traffic Fine Handling Fee – R 400 per fine – in the event that you receive a traffic fine this admin fee will be charged in addition to the traffic fine.

    -Claim Handling Fee (Applicable to damages exceeding R500) R 825 per incident (incl VAT) and Towing Fee – in the event of accident, damage or theft an administrative claim handling fee is charged regardless of the car rental package of the reservation. If the vehicle needs to be towed in the case of an accident, the Renter is also liable for the towing fee, regardless of the car rental package.

    -Valet – (only if the car is returned with excessive dirt) R 750 per rental.

    -Toll Fees are excluded from the rate, a once off admin fee of R35 will be applicable to all contracts where any toll fees were incurred whilst driving our vehicle, actual fees per etoll transaction will be billed at the STANDARD GAZETTED TARIFF for your account upon rental termination or within a few days thereafter. EToll fees are capped at R600 per rental per month, this capped value applies for the Gauteng Open Road Tolling (GORT) only and the Conventional Toll Plazas including but not limited to Bakwena Tolls are not included in this capped amount. An etag replacement fee of R1000 may be levied for Stolen or Damaged etags.

    -The vehicle will be provided with a Full tank of Fuel and will need to be returned with same quantity of fuel. The vehicle will be refuelled and any missing fuel will be charged at our official rates. Should refuelling be required, we will levy a Fuel Admin fee. Fuel Surcharge: Should refueling be required and exceeds the amount of R70, a Fuel Admin fee of R50 will be levied per rental.

    -Customers may reserve a GPS Satellite Navigation unit prior to arrival in South Africa. GPS Rental cost is R140 per day. Refundable GPS Excess deposit is R2850. All GPS Charges exclude 15% VAT. Credit Card and Passport / SA ID compulsory, minimum age for GPS rentals is 23 years. If you require a GPS please request this in the “other info” box during the final step of your online reservation.

  • Yes. The excess / Renter’s responsibility is the maximum* amount payable in the event of accident, damage or theft (please refer to the rental terms and conditions and inclusions / exclusions), if you have acted in good faith and within the South African Laws and Rental Terms and Conditions. *Please note an additional claim handling fee of R825 per incident is charged regardless of the car rental package (Applicable to damages exceeding R500).

    The Standard Cover Package has an Excess / Renter’s responsibility of between R 7 500 and R 30 000 (liability – your maximum responsibility) in the event of accident, damage or theft, if you have acted in good faith and within the South African Laws and Rental Terms and Conditions.

    Our Super Cover Package has an Excess / Renter’s responsibility of between R 3 700 and R 18 000. Please refer to the online booking engine to view the exact excess amount for the specific car group that you are interested in.

    Choose Super Cover for the lower deposit.

    Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water Damage-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered with any rental package. (This is standard for South African Car Hire Companies). Windscreen cover is available at the rental counter for R30 per day. Tyre Damage Waiver is also available at the rental counter for R 30 per day. Hail Damage Waiver is available at the rental counter for R40 per day – especially consider hail damage waiver if you travel through the country during summer.

    The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:

    R 3 000 deposit (refundable) plus the total rental amount.

    Upon returning the vehicle in the same condition the R 3 000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R7500 and R30000) OR Super Package (Between R3700 and R18000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. Choose Super Cover for the lower deposit.

    Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation).

  • The following amount will be charged over the Renter’s credit card when collecting the car at the rental desk:

    R 3000 deposit (refundable) plus the total rental amount.

    Upon returning the vehicle in the same condition the R 3000 deposit is refunded to the Renter’s credit card.

    In addition the following amount will be authorised (held) over the Renter’s credit card (same credit card) when collecting the car – this is only a hold on the card and not physical money: Standard Package (Between R7500 and R30000) OR Super Package (Between R3700 and R18000) – please refer to the booking engine to view the excess / responsibility amount for the car group you are interested in (Renter’s responsibility / excess for Standard Cover or Super Cover). Upon returning the vehicle in the same condition this authorisation is released back onto the credit card. Choose Super Cover for the lower deposit.

    Long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once* (*if payment is taken at the rental counter and not during online reservation – please choose payment option 1 “Pay when I collect the vehicle” for all long term rentals. Should the online booking system requests full prepayment for your long term rental, please contact us to make a manual booking for you, so that you only need to pay at the rental counter and on a month to month basis and not the full amount during time of reservation.)

  • You can work out exactly how much you will pay. No surprises.

    Please choose payment option 1 “Pay when I collect the vehicle” for all Long term rentals longer than 30 days. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once.

    Please note that if you choose to pay for your car rental during the time of booking (prepayment), that the pre-paid amount is non-refundable (When amending to a lower amount, or if the entire booking is cancelled, before or after vehicle collection.) Please ensure that your Travel Insurance covers cancellation costs.

    Standard Cover Package calculation:

    Rental amount for Standard Cover Package:

    The rental amount (that you see just before you finalise your booking). This amount includes the contract fee and 1 free additional driver.

    Deposit for Standard Cover Package:

    The following amount will be charged over the Renter’s credit card when collecting the car (beginning of the rental, at the rental counter):

    R3000 deposit (refundable) plus the total rental amount.

    In addition the following amount will be authorised (held) over the Renter’s credit card (the same credit card) when collecting the car – this is only a hold on the card and not physical money:

    Standard Cover Package – Between R7500 and R30000 (Renter’s responsibility / excess). Please refer to the online booking engine to view the excess amount for the car group you are interested in.

    – Upon returning the vehicle in the same condition the deposit is refunded to the Renter’s credit card and the authorisation is released.

    Super Cover Package calculation:

    Rental amount for Super Cover Package:

    The rental amount (that you see just before you finalise your booking). This amount includes the contract fee and 1 free additional driver.

    Deposit for Super Cover Package:

    The following amount will be charged over the Renter’s credit card when collecting the car (beginning of the rental, at the rental counter):

    R3000 deposit (refundable) plus the total rental amount.

    In addition the following amount will be authorised (held) over the Renter’s credit card (the same credit card) when collecting the car – this is only a hold on the card and not physical money:

    Super Cover Package – Between R3700 and R18000 (Renter’s responsibility / excess). Please refer to the online booking engine to view the excess amount for the car group you are interested in.

    – Upon returning the vehicle in the same condition the deposit is refunded to the Renter’s credit card and the authorisation is released.

  • SA Car Rental purely acts as an Agent for First Car Rental / Sixt and you will have to read, understand and accept First Car Rental / Sixt’s Booking Terms & Conditions before booking. You can view the Terms & Conditions here (especially note points II, VII, and XXII).

    Important: Also see the Terms and Conditions that will be presented to you for signature at the Car Rental Counter – view here

  • Yes, if you collect and return the Vehicle at different locations you may need to pay an additional One Way fee. The additional one way fee amount will display during online reservation, if applicable.

  • Please note cross borders are only allowed into Namibia, Botswana, Swaziland and Lesotho and only for certain passport holders (see exclusions below). Countries need to be selected during online reservation for cross border paper preparation. Please make SA Car Rental aware of your planned cross border rental immediately after reserving your car. Additional cross border fees and T&Cs apply – please refer to online booking and T&Cs. Important: Unfortunately no cross-borders will be allowed (regardless of vehicle booked), for any renters holding a Passport and/or Driver’s License from any of the following listed countries : Angola, Botswana, DRC, Lesotho, Malawi, Mozambique, Nigeria, Swaziland, Tanzania, Zambia, Zimbabwe (policy of First Car Rental).

    Please note: Vehicles are not allowed to enter Zimbabwe, Mozambique, Zambia or Angola for anyone.

    Cross Border fee – Botswana: R2000 Per Rental

    Cross Border fee – Lesotho: R1500 Per Rental

    Cross Border fee – Namibia: R2200 Per Rental

    Cross Border fee – Swaziland: R1300 Per Rental

    Cross border Stickers and Info Guide : R800 Per Item

  • Yes ! You book directly on First Car Rental / Sixt’s LIVE system. First Car Rental has over 7500 vehicles in use in South Africa, and is owned by the Combined Motor Holdings Group (CMH) – a JSE-listed company. Sixt Car Rental is one of the largest car rental companies in the world, and partners with First Car Rental in South Africa.

  • You will receive directions to and contact details for the specific First Car Rental / Sixt South Africa Branch in the booking confirmation emailed to you just after online reservation. You can also view detailed branch location info here.

  • Yes, you can request a baby / child seat during the final step of your online reservation under “Optional Extras”. Please advise the weight of your child (under “Optional Extras”), and type the age of your child in the “Other Info” box (example: Baby seat – age 9 months). A baby / child seat costs R 500 (incl VAT) for the total rental period (not per day).

  • Towbars are only available on 8/10 Seaters. If you require this, please Contact us before making your booking as we need to inform First Car Rental / Sixt and get confirmation from the relevant Branch Manager. (No cost for a towbar) If you require a trailer hire, please contact us.

  • No. Please note that First Car Rental / Sixt’s waiver does not cover travelling on gravel roads or unsuitable roads, we therefor advise you not to travel on these type of roads at all.

  • Unfortunately roof racks cannot be provided.

  • Customers may reserve a GPS Satellite Navigation unit prior to arrival in South Africa. GPS Rental cost is R140 per day. Refundable GPS Excess deposit is R2850. All GPS Charges exclude 15% VAT. Credit Card and Passport / SA ID compulsory, minimum age for GPS rentals is 23 years. If you require a GPS please request this in the “other info” box during the final step of your online reservation.

  • Unfortunately cars cannot be delivered to private or any other addresses or locations at the beginning of the rental. Please note that all cars must be collected from a First Car Rental / Sixt Branch.

    Cars can be collected by First Car Rental / Sixt at the end of the rental from your address – please enter the collection address in the final booking step during online reservation. Please note that collection fees per KM apply and can be viewed during online reservation.

  • The R120 contract fee per booking (incl VAT) is included in your rental package, no additional charges.

  • Credit Card & valid Drivers License, Booking Confirmation & SA ID Document / International Passport. Driver/s must be 23 years or older to book through SA Car Rental.

    You must produce a valid embossed Credit Card (credit card with raised number digits) (no Debit Cards, no Cheque Cards or cash accepted) to collect your car. (Visa, Mastercard, Diners Card, American Express Credit Cards accepted – international credit cards welcome). The Credit Card must be in the Main Driver’s name (i.e. the main driver’s name must appear on the credit card). No cars will be issued without the Credit Card in the Main Driver’s name. The Main Driver must hold and present a Valid Drivers License and must be present at the rental desk during the Car Rental collection and return. Driver/s must also present a valid SA ID Document / International Passport, as well as the booking confirmation that you receive into your email after online reservation. Driver/s must have legally driven in their home country for at least three years with a valid drivers license prior to renting a vehicle. (Please note that the Main Driver’s ID/Passport and Driver’s License must be issued by the same country). Driver/s must be 23 years or older to book through SA Car Rental.

    Please note that whether you have prepaid or not for your car rental, it is still compulsory to have a valid embossed Credit Card (credit card with raised number digits) in the name of the Main Driver and present it to the Car rental office during the collection of your car. No cash / no debit cards / no cheque cards including Maestro and Electron debit / cheque cards are accepted – it must be a credit card.

    Prepayment of Rentals: If you choose to prepay your booking, please note that the credit card used for prepayment must be in the name of the Main Driver. The same credit card that was used for prepayment, should also be presented at the rental desk for deposit purposes.

    International Customers:

    You will be required to apply for an International Drivers Permit (in English) if your Drivers License is not in English. Alternatively you can also get an English translation from your Traffic Department in your home country (on the Traffic Department’s official letterhead, stamped and certified by them) if your drivers license is not in English. All other requirements and terms and conditions remain the same. Please take your Original Drivers License together with your International Drivers Permit OR your Original Drivers License together with the Official English translation from your local Traffic Department to South Africa.

    If your drivers license is in English you do not have to apply for an International Drivers Permit or translation. Just bring your valid English drivers license with you.

  • Please remember to amend or cancel your booking if your travel arrangements have changed. There is no Amendment or Cancellation fee. (If you did not prepay your booking. Please note: Amendment is subject to availability and the daily rental price may change if you choose to amend your booking. If you keep your confirmed booking as is, the daily rental price remains the same).

    Please note: No Show Charge is applicable if vehicle is not collected or cancelled with sufficient prior notice R500, Reservations for the Cape Region from 13 December to 03 January are subject to cancellation and / or No Show Fees, the Cancellation Fees are 50% of the value of the rental where the reservation is cancelled 7 or less days before the reserved out date and the No Show Fees are 100% of the value of the rental, unless prepaid where cancellation and no show fees will be 100%.

    Amend of Cancel your car hire booking here under the “Amend or Cancel booking” heading.

  • UNLIMITED KM for all rentals 6 days plus. (1 – 5 days get 200 km per day).

    Please note that First Car Rental/ Sixt’s waiver does not cover travelling on gravel roads at all. Please rather do not drive on these roads to protect yourself.

    Driver/s must be 23 years or older.

    Please note that full prepayment (during time of online reservation) may be required for some high season periods – this will display during online reservation should it be the case (usually not the case). Prepayment is not refundable if the booking is cancelled – please ensure that your travel insurance covers cancellation costs.

    Important: Please note that Windscreen Breakage-, Glass-, Mirrors-, Windows-, Water Damage-, Undercarriage-, Tyre-, Rim-, Hubcap Damages are not covered with any rental package. (This is standard for South African Car Hire Companies). Windscreen cover is available at the rental counter for R 30 per day. Tyre Damage Waiver is also available at the rental counter for R 30 per day. Hail Damage Waiver is available at the rental counter for R40 per day – especially consider hail damage waiver if you travel through the country during summer.

    Long term rentals longer than 30 days: Please choose payment option 1 “Pay when I collect the Vehicle” for all long term rentals during online reservation. If you choose this payment option, long term car rentals get billed on a monthly basis over your credit card, and not the full amount at once. Please contact us if option 1 is not available, so we can try to make a manual long term booking for you.

    Renter vs. Additional Driver

    The Renter (Main Driver) must qualify in full when renting a vehicle, even if there will be additional drivers on the rental contract.

    The Renter (Main Driver) must:

    – be in possession of a valid driver’s license and must have legally driven for a minimum of 3 years already.

    – be at least 23 years of age to book through SA Car Rental.

    – have a valid embossed credit card (raised digits), issued in the Renter’s name.

    – Husbands and Wives travelling together may not inter-change reservations, credit cards, vouchers, licenses etc. The vehicle must be issued to the person whose name appears on the reservation (i.e. the Renter/Main Driver), and this name must match the name on the credit card imprint, driver’s license and online reservation.

    No delivery of car: Cars cannot be delivered to private or any other addresses. Please note that all cars must be collected from a First Car Rental / Sixt Branch.

    Car groups and models: Please note that you book a specific car group and can receive any car model within the group that you have booked. You can type your car model preference in the “Other Info” box during online reservation, but please note that First Car Rental / Sixt cannot guarantee that you will receive your preferred car model and you can receive any similar car model within your reserved car group.

    Please Note : The Renter whose name and surname appears on the credit card presented as well as the valid driver’s license, may not rent multiple vehicles at one time. The primary renter is required to be in / with the vehicle at all times and renting a vehicle for a third party is not allowed.

    One way rentals: An additional one way fee may apply if you return the car to a different rental location – this additional one way fee will display during online reservation, if applicable. If you require a towbar (only available for 8/10 seaters) please contact us before you make your booking. (No cost for a towbar) (If you require a trailer hire please let us know.)

    Cross border rentals: Please note cross borders are only allowed into Namibia, Botswana, Swaziland and Lesotho. Countries need to be selected during online reservation for cross border paper preparation. Please make SA Car Rental aware of your planned cross border rental immediately after reserving your car. Additional cross border fees and T&Cs apply – please refer to online booking and T&Cs. Unfortunately no cross-borders will be allowed (regardless of vehicle booked), for any renters holding a Passport and/or Driver’s License from any of the following listed countries : Angola, Botswana, DRC, Lesotho, Malawi, Mozambique, Nigeria, Swaziland, Tanzania, Zambia, Zimbabwe (policy of First Car Rental). Please note: Vehicles are not allowed to enter Zimbabwe, Mozambique, Zambia or Angola for all passport holders.

    Cross Border fee – Botswana: R2000 Per Rental

    Cross Border fee – Lesotho: R1500 Per Rental

    Cross Border fee – Namibia: R2200 Per Rental

    Cross Border fee – Swaziland: R1300 Per Rental

    Cross border Stickers and Info Guide : R800 Per Item

    Click here to view the First Car Rental / Sixt Booking Terms & Conditions – SACarRental.co.za purely acts as a referral Agent for First Car Rental / Sixt and you will have to read, understand and accept their Booking Terms & Conditions before booking online.

    Click here to view our website terms of use.

  • Please contact us for assistance.

Our Vision

Empowering travellers with seamless car rental experiences in South Africa. Through valued partnerships and unwavering commitment, we strive to be every traveller's first choice for unforgettable road adventures.

Book your summer and holiday reservations early

Prices fluctuate based on booking date, rental duration, and selected package.

Secure Your Vehicle - Book Now, Pay Later! (for most rentals)

Book your summer and holiday reservations early ⋆ Prices fluctuate based on booking date, rental duration, and selected package. ⋆ Secure Your Vehicle - Book Now, Pay Later! (for most rentals) ⋆